SHIPPING POLICY
Our company has delivery warehouses in China, the United Kingdom, the United States, and Germany. Different products will be shipped in different locations.
| Warehouse | Country | Shipping method | Time | Cost |
| China | Worldwode | Standard | 7-20 workdays | Free |
| Express | 5-10 workdays | Free | ||
| America | America | Express | 3-5 workdays | Free |
| Britain | Britain | Express | 3-5 workdays | Free |
| Germany | EU countries | Express | 3-7 woekdays | Free |
Changes and Order Cancellation
Before Shipping
There are no charges for canceling an order before it is shipped.
After Shipping
Whether you can change the address depends on the logistics side.
Order Cancellation:
You can avail of our free return service, but it is important to contact our customer service before initiating the return or exchange process, Our team will guide you through the return procedure.
Change of Address:
Contact our customer service before initiating the return or exchange process, Our team will guide you through the return procedure.
Kindly note that return and exchange shipping fees will be borne by you. The product should be returned to the designated address for exchange. In the case of returns or exchanges due to quality issues, the cost will be covered by us.
Track order:
You can also track your order here with your order number. For more shipping information, send an email to NIKA-ARCHERY@ELONGARROW.COM. We will get back to you in 24 hours
According to the specific policies of the receiving country, the transportation method can also be upgraded, including taxes and fees. For specific information, please contact customer service for consultation.